File arrives
Excel, CSV, bespoke template — drop it in. The processor reads the structure, validates payment columns aren’t leaking, and parses every row.
From the moment the file lands to the moment the commission is paid. Seven touchpoints, one clean arc.
Excel, CSV, bespoke template — drop it in. The processor reads the structure, validates payment columns aren’t leaking, and parses every row.
Columns matched to the canonical case model. Dedupe runs against last month’s open cases. Governorates normalise to the canonical set. People resolution runs async.
Each product supervisor sees the new volume, the proposed distribution, and any caps or locks. They can tune before pushing live.
One click pushes the new distribution to the floor. Telecaller queues populate. Runner visit plans generate. The audit log records the full snapshot.
Telecallers dial. Runners hit routes. Every outcome — paid, PTP, no answer, escalation — logs in real time. Performance refreshes after every payment upload.
Every EGP reconciles back to a collector. Multipliers per entity × product × bucket. Supervisors preview commissions and flag anomalies before head approval.
Daily reports in the entity’s format. Commission statements to finance. Historical comparisons to the head. One click — exports everywhere they need to go.