Home/How It Works/7 STEPS

A month on Easy Collects.
Seven steps.

From the moment the file lands to the moment the commission is paid. Seven touchpoints, one clean arc.

01 // Mon · 08:00

File arrives

Excel, CSV, bespoke template — drop it in. The processor reads the structure, validates payment columns aren’t leaking, and parses every row.

UPLOADANY FORMAT
02 // Mon · 08:15

Mapper runs

Columns matched to the canonical case model. Dedupe runs against last month’s open cases. Governorates normalise to the canonical set. People resolution runs async.

AUTO-MAPDEDUPNORMALISE
03 // Mon · 08:30

Supervisor reviews

Each product supervisor sees the new volume, the proposed distribution, and any caps or locks. They can tune before pushing live.

POLICYCAPS
04 // Mon · 08:45

Head approves

One click pushes the new distribution to the floor. Telecaller queues populate. Runner visit plans generate. The audit log records the full snapshot.

SIGN-OFFGO LIVE
05 // Mon → Fri

The work happens

Telecallers dial. Runners hit routes. Every outcome — paid, PTP, no answer, escalation — logs in real time. Performance refreshes after every payment upload.

LIVE OUTCOMESPTPESCALATIONS
06 // Month-end

Targets & commissions

Every EGP reconciles back to a collector. Multipliers per entity × product × bucket. Supervisors preview commissions and flag anomalies before head approval.

PREVIEWAPPROVEAUDIT
07 // Month-end +1

Reports ship

Daily reports in the entity’s format. Commission statements to finance. Historical comparisons to the head. One click — exports everywhere they need to go.

DAILY REPORTSCOMMISSIONFORECAST

Monday morning to month-end payout.