Home/Platform/01 — 06

One system.
From file to commission.

Six modules. One data model. One operating story, from the file landing Monday morning to the commission paid month-end.

01 // INTAKE

Portfolio intake

Drop the entity’s file as it is. Excel, CSV, bespoke. The processor reads the structure, validates payment columns, splits multi-phone strings, dedupes against last month.

  • Telecom standard layout
  • Telecom alternate batchType
  • Banking mapper-registry
  • Per-entity templates retained
02 // MAPPER

Smart mapper

Per-entity column patterns. Governorate normalisation across 27 raw values to one canonical set. Cross-entity People resolution by national ID — one customer, one record.

  • People dedup by national ID
  • 27 governorates → canonical
  • Mapping retained per entity
  • Async resolver every 5 min
03 // ENGINE

Distribution

Five strategies, each tuned to a different portfolio shape. Mixable per entity per product. Manual reshuffle with a full audit trail. Scheduled auto-rotation on the 2nd of each month.

  • Heavy-tail · Branch-aware
  • Bucket specialists · Workflow clustering · Even split
  • Full audit log
  • Bucket-level assignments
04 // FLOOR

Daily work

Phone floor, runner field plan, supervisor cockpit, head console. Each role gets exactly the screen they need — same tables underneath.

  • Telecaller queue · 25-lock cap
  • Runner mobile · photo + geo
  • Supervisor reshuffle authority
  • Head daily-report sign-off
05 // TARGETS

Commissions

Tiered brackets per bucket × percentage. Operator-specific bonuses. Special-bucket flat rates. Commission preview before head approval. Cached results, refreshed monthly.

  • Supervisor percentage
  • Team-leader percentage
  • Company percentage
  • Special-bucket thresholds
06 // REPORTS

Reports & exports

Daily reports in the entity’s format. Visit plans by route. Forecasts by bucket. Commission statements. PDF + Excel — one click per surface.

  • Daily reports · Excel + PDF
  • Visit plans · route-optimised
  • Forecast by bucket
  • One-click export

See it run on your file.